FAQ
Where are you located?
We are based in Wellington, Western Cape. We are exclusively an online nursery and as such are unable to allow nursery visits. We do however ship plants throughout South Africa.
Delivery / Shipping?
We use the Courier Guy for shipping. Your plants will be packed in a box and shipped throughout South Africa. For far outlying areas and difficult-to-reach properties, it is suggested that you collect your plants from the nearest Courier Guy depot.
How long does shipping take?
1 to 4 business days (excluding the day of the order) depending on where you are located. Cape Town - 1 day; main urban centers - 2-3 days; outlying areas 3-4 days
Are the plants suitable for transplanting into the soil?
All our plants are well rooted and established and can be planted directly into the soil.
Once received, how quickly should I transplant?
It is best to plant out within 3 days of receiving them. Ideally plant within 1-2 days. Keep the box open, the plants should be upright and kept moist while waiting to be transplanted.
How do I plant them?
Prepare a small hole with compost and bonemeal (optional). It is important that the plants are not planted too deep. The level that they are growing currently in the pot is the level that they should be planted in the soil. It is beneficial to place coarse compost or mulch around the plant after transplanting.
What soil is best?
In general, our plants are tolerant of most soil types. Sandy/loam soils are best, however, they also grow well in clay soils. Watering must be adjusted to soil type. Clay soils, water less, and for sandy soils water more. Compost is always beneficial, but not essential. For pots, a well-drained potting soil is best.
How often should I water the plants?
They should be watered when transplanted. The plants must be kept moist during the initial establishment period of 4 weeks. Thereafter, depending on rain, once a week in winter and twice a week in summer is normally sufficient. This is only a guideline.
Do they require fertiliser?
Yes, all plants respond well to fertiliser. Choose a balanced fertiliser and apply sparingly every 3 months. Have a look at the fertilisers we offer for sale. They are specifically chosen for quality and performance.
The plants are fairly small. How quickly do they grow?
As wholesalers and to facilitate shipping, we supply small plants (15cm to 40cm). This is the ideal size for mass plantings. Each species has a different rate of growth. In general, they should establish within 8 to 12 weeks and be fully grown in 1 to 2 years. Have a look at our planting guide for further information.
Should I position my plants in shade or full sun?
This varies between the species. Take note of the descriptions in the item menu, and look at our planting guide. In general, most plants prefer full sun or semi-shade. However, each garden is different, and we suggest doing your own experiments.
What if I am not happy with the quality of my plants?
- Details of your complaint.
- Order number
- Photos
On verification, management shall elect to either replace or refund the plants.
Let customers speak for us
from 190 reviewsWonderful plants
Great service and product
Its been a long time since I've been this impressed by a business. Received my trees within 24 hours, healthy saplings and actually a bit bigger than expected. I will most definitely use them again.
Delivery was quite fast and the plant is growing well. Thanks.
Gaura Dwarf Pink
Thank you!
Will definitely order again, for the 3rd time
Lovely healthy plants. Thank you very much.
The+plants+were+what+I+had+ordered.+Packaged+beauty+and+the+plants+are+thriving.+Thank+you!
It looks like a very easy way to feed my plants and it has good instructions so I won't forget about it
It arrived well packaged and still fresh even though there seemed to be a hitch along the courier line over the weekend.
The foliage is very beautiful and has already grown a few centimeters!
Ordered 3 plants, all arrived really well packed, happy and healthy. Thanks Team.
Received all the plants and 100% survived!
The plants I purchased were good quality and well packaged. Even though there was a delay with the delivery the plants have recovered and are doing well. Would definitely make another purchase.
Ordered a number of plants for my new garden. The plants arrived quickly, well packed and in a healthy condition. All of them are doing well after being planted.
The order was 100% and delivered within a few days. Plants were 100%, planted and are growing. Thank you