FAQ
Where are you located?
We are based in Wellington, Western Cape. We are exclusively an online nursery and as such are unable to allow nursery visits. We do however ship plants throughout South Africa.
Delivery / Shipping?
We use the Courier Guy for shipping. Your plants will be packed in a box and shipped throughout South Africa. For far outlying areas and difficult-to-reach properties, it is suggested that you collect your plants from the nearest Courier Guy depot.
How long does shipping take?
1 to 4 business days (excluding the day of the order) depending on where you are located. Cape Town - 1 day; main urban centers - 2-3 days; outlying areas 3-4 days
Are the plants suitable for transplanting into the soil?
All our plants are well rooted and established and can be planted directly into the soil.
Once received, how quickly should I transplant?
It is best to plant out within 3 days of receiving them. Ideally plant within 1-2 days. Keep the box open, the plants should be upright and kept moist while waiting to be transplanted.
How do I plant them?
Prepare a small hole with compost and bonemeal (optional). It is important that the plants are not planted too deep. The level that they are growing currently in the pot is the level that they should be planted in the soil. It is beneficial to place coarse compost or mulch around the plant after transplanting.
What soil is best?
In general, our plants are tolerant of most soil types. Sandy/loam soils are best, however, they also grow well in clay soils. Watering must be adjusted to soil type. Clay soils, water less, and for sandy soils water more. Compost is always beneficial, but not essential. For pots, a well-drained potting soil is best.
How often should I water the plants?
They should be watered when transplanted. The plants must be kept moist during the initial establishment period of 4 weeks. Thereafter, depending on rain, once a week in winter and twice a week in summer is normally sufficient. This is only a guideline.
Do they require fertiliser?
Yes, all plants respond well to fertiliser. Choose a balanced fertiliser and apply sparingly every 3 months. Have a look at the fertilisers we offer for sale. They are specifically chosen for quality and performance.
The plants are fairly small. How quickly do they grow?
As wholesalers and to facilitate shipping, we supply small plants (15cm to 40cm). This is the ideal size for mass plantings. Each species has a different rate of growth. In general, they should establish within 8 to 12 weeks and be fully grown in 1 to 2 years. Have a look at our planting guide for further information.
Should I position my plants in shade or full sun?
This varies between the species. Take note of the descriptions in the item menu, and look at our planting guide. In general, most plants prefer full sun or semi-shade. However, each garden is different, and we suggest doing your own experiments.
What if I am not happy with the quality of my plants?
- Details of your complaint.
- Order number
- Photos
On verification, management shall elect to either replace or refund the plants.
Let customers speak for us
from 134 reviewsI have just planted it and it's getting stronger everyday, I cannot wait to see it grow into a hedge or tree.
its very small but growing well.
Ordered 13 plants on 25/11/25 arrived in Centurion 27/11/25. Exceeded my expectations. Healthy strong plants with a healthy root system. Thank you very much. I will order additional kei apples if it wont fruit later as I dont know whether I have both sexes
Healthy plants .very Good strong quality
Great plant, wonderful flowers and speedy delivery!
Great plant with wonderful flowers.
Great service, beautiful plants.
Thank you for amazing service and dedicated quick delivery!
Your website and payment structure works perfectly.
Shopping to be continued.
Plants were sent by courier from Cape Town to Pretoria, they arrived in good condition, I transplanted them on the same day and they are growing pretty well.
So happy with the service. My order was received very quickly and excellently packaged. Received it in perfect condition. The plants are beautiful and healthy.
Shipping was quick and the plumbago (white & blue), dwarf gaura pink and barleria purple plrince arrived in a very good condition in little pots. They were well rooted. Thank you for carefully packing the plants. The gaura pink was in flower and the barleria produced a single flower. I am hopeful that all the plants will produce beautiful flowers and attract butterflies. Will be ordering from Hedges Online again.
Ordered 14 Sweet Viburnum plants. Fast delivery to Gauteng, plants arrived in excellent condition, just ordered my second batch. Highly recommended.
Very happy with the viburnums we got from Hedges Online. The delivery was much quicker than we expected and the packaging was excellent. The plants looked perfectly healthy on arrival and have been thriving in my garden since planting. Will definitely be ordering more plants from Hedges Online in the very near future.
Lovely healthy small plants arrived one week after placing my order....and the roses and hibiscus were flowering in the box. ...just beautiful!
Ordered 14 of the Sweet Viburnum plants (15-25cm) they were delivered fast (Gauteng) and in great condition! I would definitely make use of Hedges Online again and recommend them anytime.